FAQ
What is included with a Jubiltree Wooden Tree?
When you purchase a Jubiltree Wooden Tree, you will receive a 7 foot tall tree ready for assembly and a box inside the shipping package that is suitable for storage. At this time, specialized hardware to assist with attaching decorations and ornaments is not included with the tree.
How big is the tree?
When assembled, the tree is 7-feet tall and almost 4-feet wide at the base. The precise dimensions are 46.5" H x 46.5" W (at the base). It weighs 26 pounds.
What are the tree's storage dimensions?
When in its storage box, the tree is just over 4-feet long. The precise storage dimensions are 51.25" L x 9.25" W x 6.75" H.
Do you plan to offer a smaller tree in the future?
We realize many of our customers would like a smaller tree and we hope to offer one in 2013. If you'd like to weigh in on the ideal dimensions for a smaller tree, feel free to contact us.
What do I need to decorate my tree?
Use your imagination! Many different materials can be wrapped around the tree to create the effect you want, whether you are looking to create a modern Christmas tree or something more traditional. Typical materials include 2.5" ribbon, tinsel, or natural garland. How much depends on the width of the material and the amount of coverage you want. Once your tree is wrapped, you can add lights and ornaments if you like, or try something completely unique. For more information on decorating a Jubiltree Wooden Tree, click here.
Is it difficult to assemble?
Definitely not. Although it’s easiest when two people are on hand, the average person can assemble this alternative Christmas tree by themselves in under ten minutes. Lost your assembly instructions? Contact us and we'll email you a copy.
Why won't the large knob on my tree's base screw in all the way?
The screw holes are probably not lined up correctly. Just turn the base's middle component 180 degrees. This should solve the problem.
How do you account for the cost of the tree?
Our trees are priced competitively with other wooden alternative Christmas trees, as well as premium artificial trees. We offer a high quality furnishing that is intended to last a long time. The price of the tree reflects the quality of the tree's craftsmanship, and where it is made. The Jubiltree Wooden Tree is an American product. From the wood used to make the tree, to the hands that created it, our trees were sourced and crafted in the United States. Our philosophy on consuming products is to buy less, but when you do buy, make it a purchase of a quality item that will last a long time and that you can feel good about.
What are your hours of operation?
We're open Monday through Friday, from 8:00 a.m. to 5:00 p.m., Pacific Standard Time. During the holiday season, we're also open on the weekends. If you need to get in touch with us, give us a call at 907-274-0627 or send us an email to hello@jubiltree.com. You can also use the contact form. Either way, we'll get back to you as soon as possible, and almost always within a day.
